Central Bank: PAN, BMG, and Inter Banks Lead Ranking of Customer Complaints

The complaints index is based on the number of justified complaints divided by the number of the institution's customers, multiplied by 1,000,000.

RIO DE JANEIRO, BRAZIL - On Wednesday, July 15th, Brazil's Central Bank (BC) reported that the PAN bank ended the second quarter of 2020 leading the ranking of complaints against financial institutions. The bank recorded an index of 158.89. Second placed is the BMG bank (99.80 . . .

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