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iFood remains delivery app with greatest brand strength in Brazil -study

RIO DE JANEIRO, BRAZIL - The pandemic has challenged the effectiveness of delivery services. The platforms that best serve customers and are evolving in terms of value proposition and product offerings are performing the best, according to CVA Solutions' Delivery Meals and Products study.

Overall, Brazilians are satisfied with existing delivery services, giving 2021 a score of 8.51 - up from 8.09 the previous year, due to a decrease in reported problems and an increase in spending between 10% and 22% past 12 months.

The survey was conducted between June and July 2021. It surveyed 3,200 people from 13 . . .

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