RIO DE JANEIRO, BRAZIL - With the New Year approaching, many Brazilians need to travel to make the most of their holidays and rest days, but delays and cancellations of packed flights and airports can turn a good trip into a stressful experience.
As shown in a study commissioned by AirHelp from YouGov, a British market research company, only five percent of Brazilian airline passengers are aware of their rights.
So it is important that potential travelers know how to protect themselves legally in case of troubles caused by airlines, as air passenger rights protect the consumer from unforeseen events.
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