By Ben Tavener, Senior Contributing Reporter

SÃO PAULO, BRAZIL – President Dilma Rousseff has unveiled plans for legislation to improve the quality of products and customer services offered in Brazil, affording shoppers greater protection and more rights. The proposed Plano Nacional de Consumo e Cidadania (National Consumer and Citizen Plan) will bring together a number of ministries, national industry regulators and the Central Bank to create a new National Chamber of Consumer Relations.

The president . . .

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