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Tag: customer

By Ben Tavener, Senior Contributing Reporter RIO DE JANEIRO, BRAZIL – From November 1, 2012, Brazilian Internet Service Providers (ISPs) selling fixed or mobile broadband must provide at least twenty percent of the speed they advertise, according to new rules...
By Ben Tavener, Senior Contributing Reporter RIO DE JANEIRO, BRAZIL – The number of complaints made by consumers about the quality of services they receive in Brazil has risen sharply over the past year, according to recent figures from the...

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