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Tag: Procon

By Lise Alves, Senior Contributing ReporterSÃO PAULO, BRAZIL – Over fifteen hundred flights operated by Avianca have been cancelled until Sunday, April 28th throughout Brazil, leaving thousands of passengers stranded and searching for other alternatives.“My flight was on the...
By Lise Alves, Senior Contributing ReporterSÃO PAULO, BRAZIL – With temperatures reaching forty degrees Celsius in Rio de Janeiro, the city’s consumer protection agency, PROCON-RJ, reprimanded INFRAERO (Port Authority) at Santos Dumont Airport for its air condition system on...
By Lise Alves, Senior Contributing ReporterSÃO PAULO, BRAZIL – Brazilians do not celebrate Thanksgiving on the last Thursday in November, but they have in the last few years embraced an U.S. custom that comes along with the holiday: Black...
By Lise Alves, Senior Contributing ReporterRIO DE JANEIRO, BRAZIL – Spectators going to the Rio 2016 Olympic Games have not only endured extended lines to get in to the stadiums but found that once inside food was scarce. Due...
By Jay Forte, Contributing ReporterSÃO PAULO, BRAZIL - Traveling in Brazil can be an adventure and sometimes challenging but officials in the country's largest airport hub are stepping up efforts to protect consumer rights over the holidays. Now...
By Ben Tavener, Senior Contributing ReporterRIO DE JANEIRO, BRAZIL – From November 1, 2012, Brazilian Internet Service Providers (ISPs) selling fixed or mobile broadband must provide at least twenty percent of the speed they advertise, according to new rules...

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