Instagram Recognizes Defect Preventing Brazil’s Users from Logging In

Instagram displays error message "help us confirm that this account is yours"; in some cases, profile email has been changed.

RIO DE JANEIRO, BRAZIL - Several users in Brazil can no longer access their Instagram account: they are given the warning "help us confirm that this account is yours", they receive a security code via email or mobile phone, but are not allowed to login to their own profile.

In some cases, someone has changed the registered e-mail address. The social media has confirmed the problem and says they will solve it "as soon as possible".

"We are aware that some people have encountered issues in accessing their Instagram accounts", says the company in a statement. "We are working to . . .

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