RIO DE JANEIRO, BRAZIL - Curitiba-based startup Omnichat has been chosen by Facebook as a business solutions partner for Whatsapp. Omnichat is a leader in the chat commerce market in Brazil, a service type that became essential during the pandemic, with many businesses migrating to digital and maintaining communication with consumers through digital channels such as WhatsApp.
Omnichat, which tripled in size in 2020, will be able to connect directly to corporate communication tools.
With the partnership, Omnichat is now able to connect with Facebook and have direct access to WhatsApp's API, a technology that enables a company to . . .